Operational efficiency: 10 practical tools
Who it’s for:
for managers, other persons responsible for creating and development of the business processes
Duration:
3 full days or 6 days per half a day
Content:
- Customer focus
- Waste
- Process management
- SIPOC system and establishment of operational monitoring
- Description and management of the problem
- Project management based on the DMAİC cycle and improving Operational Efficiency
- Value stream mapping
- Timing, balancing and alignment of processes