Operational efficiency: 10 practical tools


Who it’s for:  

for managers, other persons responsible for creating and development of the business processes


3 full days or 6 days per half a day


  • Customer focus
  • Waste
  • Process management
  • SIPOC system and establishment of operational monitoring
  • Description and management of the problem
  • Project management based on the DMAİC cycle and improving Operational Efficiency
  • Value stream mapping
  • Timing, balancing and alignment of processes